Our goal is to go beyond your expectations for quality cleaning services. We inspect our work before leaving the premises. If you are unhappy in any way, please contact us within 24 hours so we can correct the issue as soon as possible. Requests received by our office more than 24 hours after the service was provided will be incorporated into your next scheduled cleaning.
Changes in Schedule/Cancellations: Please contact us as soon as possible with any changes or cancellations, as we always try to accommodate your schedule.
Unless you are invoiced monthly, full payment is required upon completion of the cleaning service. You may pay by check (payable to Scrub Cleaning Service a $25 fee will be charged for returned checks.), cash, and all major credit cards.
Our cleaning team will immediately notify the client or our office of any accidental damage that occurs during any job.
We will use specialty products at the client’s instruction (supplied by the client).